Журнал психологии и психотерапии
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COVID-19 and Well-being among Nurses: The Role of Cross-Cultural Practices and Emotional Intelligence in the Tertiary Hospitals of Pakistan

Fahad Alam , Letizia Dal Santo, Nisar Ahmad, Kamran Saddique

Millions of nurses are working on the front lines of the COVID-19 pandemic. In Pakistan, as in the rest of the world, nurses have been facing enormous stress, risk of infection, overtime work, and overwhelming emotions. Previous studies have found that cross-cultural practices and emotional intelligence may contribute to better outcomes in emergency situations. According to this evidences, the purpose of this study was to investigate the impact of crosscultural practices and emotional intelligence on work engagement and well-being among nurses during the COVID-19 pandemic. To test our hypotheses, 300 self-reported questionnaires were distributed in four tertiary hospitals in Pakistan. Our findings revealed that nurses with cross-cultural competencies appropriately engage them in their job tasks. Moreover, emotionally intelligent nurses showed low levels of job-stress. Cross-culture training and emotional intelligence development program should constantly be included in the curriculum of nursing courses to foster work engagement and well-being at work.