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Evaluating Usability for e-Learning “Madrasati” Platform in Saudi Arabia

Jamilah M. Alamri, Sarah S. Almoaiqel

Software usability evaluation is an important concept in the discipline of Human Computer Interaction (HCI) due to its benefits in the process of software development. Little research has been done to evaluate the accessibility and usability of the e-learning websites in Saudi Arabia due to limited availability of e-learning solutions offered in Saudi in general, especially during the pre-tertiary education which lacked any sort of e-learning capabilities before the COVID-19 pandemic. The current study was conducted to evaluate the usability and the content accessibility for the Madrasti platform in Saudi Arabia. Different web diagnostic tools and measures have been used in the evaluation process. The result shows that Madrasti platform has several issues in terms of usability and content accessibility.